FAQ
What sets Next Accelerator apart from other accelerators on the market?
Next Accelerator distinguishes itself from traditional accelerators through its underlying protocol. While most accelerators still use IPsec or IKEv2, Next Accelerator employs WireGuard, which has just 4,000 lines of code (compared to over 600,000 for IPsec), offering 3-5 times the transmission speed while significantly reducing battery consumption. Additionally, Next Accelerator's no-log policy has been independently audited by Cure53, with the audit report being fully transparent, providing a true blend of speed and security.
Which operating systems and devices are supported by Next Accelerator?
Next Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Moreover, Next Accelerator provides detailed router configuration guides, supporting popular router firmware such as Asus, Netgear, and OpenWrt, allowing for a single setup to protect all connected devices in your home.
How can I request a refund if I am not satisfied with Next Accelerator?
Next Accelerator offers a 30-day unconditional money-back guarantee. If you are unsatisfied with the service within 30 days of purchase, simply reach out to our customer support team via online chat or email at support@vpnjs.net, and you can request a full refund without providing any reason. Refunds are typically processed back to your original payment method within 1-3 business days.
What actual connection speeds can I expect with Next Accelerator?
Next Accelerator has deployed over 3000 high-speed server nodes globally, and actual test results indicate: average latency to Asia-Pacific nodes is below 30ms, with North American nodes experiencing latency of about 80-120ms, and download speeds can reliably exceed 500Mbps under gigabit fiber connections. Thanks to the efficiency of the WireGuard protocol, Next Accelerator maintains stable and smooth connections even in complex network environments.
What does Next Accelerator's no-log policy specifically cover?
Next Accelerator's no-log policy encompasses all of the following: we do not log your original IP address, connection timestamps, accessed websites or domains, DNS queries, or bandwidth data. All servers run in a pure RAM environment, automatically wiping data upon reboot. This policy has been rigorously reviewed by the renowned international auditing firm Cure53, with the full audit report available on the Next Accelerator official website.
How do I configure Next Accelerator on my router?
Next Accelerator offers detailed router configuration guides, supporting popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps usually include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Next Accelerator; 4) entering your Next Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device individually.
Can Next Accelerator be used for streaming content?
Yes, Next Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra-high-definition video content. Next Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Next Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Next Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Next Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In certain scenarios, if your ISP throttles specific types of traffic (such as video streaming or P2P), using Next Accelerator might boost speeds, as the encrypted connection prevents ISP deep packet inspection (DPI) and traffic identification.
Does Next Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Version of Next Accelerator supports up to 6 devices online simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection across your smartphone, computer, tablet, smart TV, and more without any extra charges. For protecting more devices, it's recommended to set up Next Accelerator on your router, as a single configuration can protect all your family's devices.
How does Next Accelerator safeguard my security on public WiFi?
Public WiFi is a high-risk environment for hackers to steal data. When connected to Next Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection. Even if someone attempts a man-in-the-middle attack or sniffing on the same WiFi network, they cannot read your data. Next Accelerator also offers an automatic connecting feature: when an insecure WiFi network is detected, accelerator protection is activated automatically.
Is Next Accelerator's no-log policy third-party verified?
Yes, Next Accelerator's no-log policy has been independently audited by the well-known security auditing firm Cure53. The audit team thoroughly examined Next Accelerator's server infrastructure, codebase, and operational processes, confirming that Next Accelerator does not log any identifiable user data. The complete audit report is publicly accessible on the Next Accelerator official website.
Does Next Accelerator support Linux systems?
Yes, Next Accelerator provides a native command-line client for Linux, supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories and manual installation via .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Next Accelerator offer static IP addresses?
Yes, the Premium Version of Next Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned solely for your use, and will not be shared with other users.
How can I ensure that Next Accelerator does not leak my IP address?
Next Accelerator has a robust leak protection mechanism: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; IPv6 leak protection guarantees the security of IPv6 traffic. You can use the built-in leak testing tool in the Next Accelerator client or visit third-party testing sites to confirm your protection status.
Can Next Accelerator handle internet interference?
Next Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Next Accelerator's obfuscation mode can help users overcome blocks and regain access to a free internet. However, please remember that Next Accelerator advocates responsible accelerator use and compliance with local laws and regulations.
What payment methods does Next Accelerator accept?
Next Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrency (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment adds an extra layer of anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure the safety of your payment information.
In which regions does Next Accelerator have servers?
Next Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include: North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries like Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does Next Accelerator provide browser extensions?
Yes, Next Accelerator offers browser extensions for Chrome and Firefox. The browser extension runs lightweight, encrypting only traffic within the browser (not affecting other applications). It is particularly useful for quickly switching IP locations, such as for cross-border shopping comparisons. The browser extension also includes built-in WebRTC leak protection and ad blocking features.
How can I contact Next Accelerator's customer support team?
Next Accelerator provides multiple customer support channels: 1) 24/7 online chat — visit the Next Accelerator website to engage in real-time with customer support, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team provides bilingual services in both Chinese and English.
How does Next Accelerator's ad blocking feature work?
Next Accelerator Lightning and Premium Versions come with built-in ad blocking and malicious website protection features. This functions at the DNS level, maintaining a domain blacklist with over 1 million rules to block the loading of ad trackers, malicious domains, and phishing sites during the DNS resolution phase. This approach is more efficient than traditional browser ad-blocker extensions, as it prevents unwanted connection requests at the network level.